Designing for Engagement: Empathy as the Key to Meeting the Needs of your Workforce
Speaker: Nick O’Brecht, Director of User Experience, Achievers
An exceptional employee experience doesn’t happen by accident — it happens by design. Creating a culture of engagement requires understanding how employees feel and responding quickly to their feedback. How do you effectively do that? What does it mean to take a user-centric approach? In this session, learn how design thinking is used to reimagine the employee experience and touch the hearts of end-users, your employees.